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Beehave Knowledge Base

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Q&A

Answered FAQ Questions

These questions have been answered based on existing documentation and can be added to the website.

Getting Started

Does my child need a formal autism diagnosis to receive services from Bee-Have?

No, a formal diagnosis is not required. Bee-Have will provide services to any family regardless of diagnosis—if there is a need, we help. However, if you have insurance coverage, most insurance companies require a diagnosis from a doctor or neurologist for reimbursement. Bee-Have does not diagnose, but we can conduct evaluations. A private pay (cash) option is also available for families without insurance coverage or a diagnosis.

Service Logistics

What happens if we need to cancel or reschedule a session?

We understand that life happens! Here’s our cancellation policy:

  • Advance cancellation (24+ hours notice): No fee—simply contact your therapist or admin to reschedule.
  • Late cancellation (less than 1 hour notice): $50 fee applies.
  • No-show: If our therapist arrives and no one is home, we wait 15 minutes. If we don’t hear from you, we leave and a $50 fee applies.

Sickness policy: Please cancel if anyone in your household is displaying sickness, has a fever, or if your child was sent home from school due to illness. We want everyone to recover fully and avoid spreading illness. Your therapist also has the right to cancel if they arrive and someone in the home is exhibiting sick symptoms.

To reschedule, simply contact your therapist or admin as soon as possible.

What to Expect

What does a typical in-home therapy session look like?

A typical session follows this structure:

Before the session:

  • Your therapist will confirm the session the night before or morning of
  • They arrive 5 minutes early to prepare materials and review your child’s treatment plan

During the session:

  • Your child works 1:1 with their RBT (Registered Behavior Technician)
  • Sessions are play-based and individualized to your child’s goals
  • The therapist collects data on all programs throughout the session
  • Activities target skills like communication, social skills, adaptive behavior, and any challenging behaviors

After the session:

  • Your therapist provides brief clinical feedback on what was worked on, reinforcement used, and any notable behaviors
  • Session notes are completed the same day
  • The therapist communicates with your BCBA and the treatment team about session highlights

How will I be involved in my child’s therapy?

Parent involvement is a core part of ABA therapy! Here’s how you’ll participate:

Parent Training Sessions: Your treatment plan includes dedicated parent training hours each week or month. During these sessions, your BCBA will:

  • Teach you the fundamentals of ABA (the ABCs of behavior, functions of behavior, reinforcement vs. bribery)
  • Show you proactive strategies to prevent challenging behaviors
  • Coach you on reactive strategies for when behaviors occur
  • Help you generalize skills across settings (home, community, school)

After Each Session: Your RBT provides brief feedback on what your child worked on, successes, and any challenges.

Assessment Review: After your child’s initial assessment, you’ll meet with your BCBA to review the report, discuss goals, and create a plan together.

Ongoing Communication: You’re always welcome to ask questions, share observations, and collaborate with your treatment team. Your involvement makes a significant difference in your child’s progress!

Staff & Safety

How are your RBTs trained and supervised?

Our RBTs (Registered Behavior Technicians) receive comprehensive training to ensure quality care:

Training:

  • Completion of the BACB (Behavior Analyst Certification Board) 40-hour RBT training
  • Training covers measurement, assessment, skill acquisition, behavior reduction, documentation, ethics, and professional conduct
  • Additional Bee-Have-specific training on our data collection software, session protocols, and best practices
  • Ongoing training through role-play activities, video demonstrations, and competency assessments

Supervision:

  • Per BACB requirements, all RBTs receive a minimum of 5% supervision of their hours worked
  • Supervision is provided by a BCBA (Board Certified Behavior Analyst)
  • Monthly supervision meetings are required
  • BCBAs observe sessions, provide feedback, and ensure treatment fidelity

This structure ensures your child receives high-quality, evidence-based care from well-supported therapists.

Sources

Answers compiled from the following internal documentation:

  • SOPs/Client Assessment.md
  • SOPs/Clinical/Cancellation Policy.md
  • SOPs/Clinical/Session Protocol.md
  • SOPs/Employee/Parent Training Guide.md
  • SOPs/Employee/RBT Training Guide.md