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Code of Conduct

This SOP outlines professional standards, ethical guidelines, and conduct expectations for all Bee-Have staff.

Core Values

Bee-Have is dedicated to creating a positive and supportive environment where every team member feels valued, respected, and empowered to grow. Our company values:

  • Integrity
  • Professionalism
  • Collaboration
  • Dedication to the families and communities we serve

BACB Ethical Guidelines

As Board Certified Behavior Analysts and Registered Behavior Technicians, we follow standards established by the BACB. Full guidelines: http://bacb.com/ethics-code/

Key Ethical Codes

Code 1.06 — Multiple Relationships and Conflicts of Interest

Do NOT:

  • Engage in relationships outside a professional manner
  • Accept social media connections with client families
  • Attend client birthday parties or social events
  • Babysit for client families
  • Give gifts of money to families
  • Accept services from families in exchange for Bee-Have services

Regarding Gifts:

  • Use judgment and sensitivity to cultural differences
  • If families want to thank us: homemade cards or personal notes are appropriate

Code 2.03 — Consultation

  • Do not begin services until written consent from caregivers
  • Arrange appropriate consultations and referrals
  • Base decisions on the best interests of clients
  • Subject to applicable law and contractual obligations

Code 2.12 — Contracts, Fees, and Financial Arrangements

  • Provide contracts prior to service onset
  • Outline scope of service and obligations
  • Clarify responsibility of all parties

Code 2.15 — Interrupting or Discontinuation of Services

  • Insurance requires reassessment every 6 months
  • Goal: move child toward least restrictive environment
  • Parents have the right to withdraw services at any time
  • Never abandon a client — find replacement services if terminating

Code 3.01 — Behavior-Analytic Assessment

  • Conduct appropriate assessment before recommendations
  • Begin behavior-reduction programs with functional assessment
  • Base treatment on individualized assessment

Professional Boundaries

With Families

  • Maintain professional relationship at all times
  • Do not share personal contact information beyond what’s necessary
  • Keep all communication in group chats with BCBA
  • Redirect questions about programming/policies to BCBA
  • Do not discuss other families or clients

On Social Media

  • No connections with client families
  • No posts about clients (even without names)
  • No photos from sessions or client homes
  • Maintain professional online presence

Professionalism During Sessions

In Client Homes

  • Respect household rules and expectations
  • Remove shoes if family does so
  • Ask before using the bathroom
  • Treat the home with respect

In Schools

  • We are guests in their facility
  • Follow school rules and expectations
  • Support clients in the school’s environment
  • Do not interfere with other students

Electronics

  • Cell phones for data collection only
  • Use “Do Not Disturb” mode
  • No personal electronics (iPad, AirPods, iWatch, headphones)

Communication

  • Redirect family concerns to BCBA
  • Use positive and encouraging language
  • Respond to inquiries within 24 hours (1 business day)
  • Check email and Teams at least once per workday

Dress Code

General Guidelines

  • Comfortable, professional attire
  • Non-restrictive clothing for active movement
  • Avoid low necklines
  • Ensure coverage during active movement
  • No offensive or distracting graphics
  • Undergarments should not be visible

Footwear

  • Closed-toe, comfortable shoes required
  • Avoid: slip-ons, sandals, flip-flops, slippers, platform shoes

School Sessions

  • Align with school dress policies
  • If school staff can’t wear jeans, we don’t wear jeans

Summer Attire

  • Shorts: no shorter than 6” above thigh
  • Tank tops: allowed with full coverage
  • Pool/beach outings: one-piece swimsuit required

Accessories

  • Keep minimal to prevent safety hazards
  • Avoid loose jewelry, dangling earrings
  • Nothing that could be snagged or grabbed

Hygiene

  • No strong perfumes or scented products
  • Clean, well-maintained clothing
  • General standard of cleanliness

Collaboration Standards

With Other Therapy Services

  • Maintain open, respectful communication
  • Share relevant information while maintaining confidentiality
  • Respect the expertise of colleagues
  • Create unified approach for client progress
  • Be open-minded while maintaining ABA principles

Within the Hive

  • Maintain professionalism with team members
  • Foster respect and trust
  • Effective, respectful communication
  • Model appropriate social skills and collaborative behavior

Confidentiality

Maintaining Confidentiality

  • Do not disclose information to third parties
  • Require written consent for any disclosure
  • Adhere to HIPAA privacy rules
  • Protect health information in all modalities (written, oral, electronic)

See HIPAA for detailed confidentiality requirements.

Non-Compete & Confidentiality Agreement

Non-Compete (24 months after employment ends)

Do NOT:

  • Solicit, provide services to, or work with current/former Bee-Have clients
  • Attempt to divert clients to another provider or private services
  • This applies whether services are provided independently or through another company

Confidential Information

Do NOT use, copy, or disclose:

  • Client lists and client information
  • Treatment plans, templates, and data systems
  • Training materials and clinical tools
  • Marketing strategies, branding, and internal documents

Company Property

  • Materials, supplies, photos, videos, devices, and software remain Bee-Have property
  • Must be returned immediately upon employment end
  • Failure to return may result in legal or financial responsibility

Disciplinary Process

Failure to adhere to policies may result in:

  1. Verbal or written warning
  2. Mandatory meeting with supervisor and owners
  3. Impact on performance evaluations
  4. Termination